Neustaedter’s Fine Jewelry Team

Diana Neustaedter

Diana Neustaedter began working in the family business at just eight years old, helping with machine engraving and delivering jobs. Today, with more than three decades in the jewelry industry, she brings a deep knowledge of every aspect of the business. Diana specializes in jewelry repair, restoration, and custom design.

Now leading Neustaedter’s Fine Jewelers following the retirement of Richard and Jacqueline, Diana is committed to maintaining the high standards of craftsmanship, custom work, and customer care the store has been known for since 1961.

Anna Bording

Anna joined Neustaedter’s in 2022 and has since built a strong knowledge of the jewelry industry, becoming a valued member of our team. She has gained hands-on experience working at the bench and enjoys helping customers bring their ideas to life. Anna loves working with customers as well as collaborating with her team, and she continues to develop her craft every day.

Cyndi Kelly

Cyndi Kelly is our Accountant here at Neustaedter’s. She has a Bachelor of Science in Business Administration with an Emphasis in Accounting from the University of Missouri – St. Louis. She earned her CPA license in 1993.

“I enjoy working with the customers as well as the numbers!”

Andrew Portman

Andrew developed His interest in jewelry in a 7^th grade summer art class with a favorite teacher. He asked if he could show him how to make a ring and a passion for fabrication of jewelry began. He continued making jewelry all through high school. After graduating in 1975 he started his first apprenticeship in 1976 as a benchman. Three years later he worked for a company Downtown doing all their wax work and casting in addition to being taught how to cut rubber molds. He then decided to start his own contract jewelry company doing repair, fabrication and diamond setting. Andy was doing work for 11 stores over a 21 year period. Over the past 6 years he has been the in house jeweler for Neustaedter’s.

Richard F. Neustaedter

Richard is our award-winning Master Hand Engraver and the founder of Neustaedter’s Fine Jewelers. With more than 50 years in the jewelry industry, he became known as one of the very few experts in the rare art of hand engraving. Each piece he crafted was signed on the back with his initials, RFN – one of the most recognized signatures in the country.

Today, Richard has retired from daily work in the store, but hand engraving services may still be available upon request. Because this work is completed personally by Richard, pieces requiring engraving are sent out and may require additional time.

Jacqueline Neustaedter

Jacqueline Neustaedter has spent more than 30 years in the jewelry industry and has played an important role in shaping the style and selection at Neustaedter’s. As a gemologist and jewelry designer, she has helped countless customers transform their jewelry into pieces they truly love.

“As head buyer, I have enjoyed traveling to many areas of the world seeking unique jewelry of quality with our customers in mind.”

Today, Jacqueline enjoys retirement while the Neustaedter tradition continues through the next generation of the business.