Neustaedter’s Fine Jewelry Team

Richard F. Neustaedter

Richard is our award-winning Master Hand Engraver and has been in the jewelry business for over 50 years. He is one of the very few people in the world that is an expert in the rare art of hand engraving. He signs the back of every piece he crafts with his initials, RFN, and it is one of the most recognized signatures in the country.

Jacqueline Neustaedter

Jacqueline Neustaedter has been in the jewelry business for over 23 years. She is one of the gemologists at Neustaedter’s, and as an expert jewelry designer has helped take the jewelry you have and make it into the jewelry you want.

“As head buyer, I have enjoyed traveling to many areas of the world seeking unique jewelry of quality with our customers in mind.”

Diana Neustaedter

Diana Neustaedter started in the business when she was eight years old, machine engraving and delivering jobs. She is going on her 35th year in the industry. She has been involved in all aspects of the industry, but specializes in the repair and design area of our business.

“Being Store Manager, I am committed to a high standard of our custom merchandise as well as exceeding customers’ expectations of service and care.”

Cyndi Kelly

Cyndi Kelly is our Accountant here at Neustaedter’s. She has a Bachelor of Science in Business Administration with an Emphasis in Accounting from the University of Missouri – St. Louis. She earned her CPA license in 1993.

“I enjoy working with the customers as well as the numbers!”


Eric Swanson

Before Eric Swanson’s career as a professional jeweler began, this native St. Louisan and Washington University graduate enjoyed a successful 15-year stint in the Sacramento District Attorney’s Office. He later went into private practice. But over time, Eric made the decision to set his Law degree aside and come home to “do something different.” He shifted to the jewelry industry because he wanted to be somewhere “where people were happy and celebrating a special occasion,” as opposed to Law, where the mood was less upbeat.” He began his new career with Richard in 2000, and quickly excelled, managing several other large nationwide chain stores like Jared, Helzberg and Kays. He returned to Neustaedter’s in 2016, where he plans to stay until retirement. Eric stated the transition back to Neustaedter’s was “supremely easy because of the quality of the jewelry, the unique talents of Richard and Andy, and the superior level of experience of the staff.” Along with the entire Neustaedter’s team, he strives every day to create an atmosphere where customers can enjoy a “unique experience, one that is better than any other store in the St. Louis area.” He added, “We have customers who are current employees of other St. Louis jewelry stores, because we do such excellent work.”

Andrew Portman

Andrew developed His interest in jewelry in a 7th grade summer art class with a favorite teacher. He asked if he could show him how to make a ring and a passion for fabrication of jewelry began. He continued making jewelry all through high school. After graduating in 1975 he started his first apprenticeship in 1976 as a benchman. Three years later he worked for a company Downtown doing all their wax work and casting in addition to being taught how to cut rubber molds. He then decided to start his own contract jewelry company doing repair, fabrication and diamond setting. Andy was doing work for 11 stores over a 21 year period. Over the past 6 years he has been the in house jeweler for Neustaedter’s.


Mariah Neustaedter Meyrose

What’s it like to be the third generation of an established, St. Louis family-owned business? Mariah Neustaedter Meyrose could tell you. She’s grown up and around Neustaedter’s Fine Jewelers her entire life. As a child she spent long hours after school and on weekends, “hanging around the store.” But these days Mariah is taking the jewelry business much more seriously, learning everything she can from her grandparents, and her mom. As a family member, she wants to protect the tradition. As a young business woman, she appreciates the opportunity and the challenges of sustaining an established business from year to year. Neustaedter’s has been a standout in the St. Louis jewelry industry because of the highly skilled and talented staff, and because of the exquisite customer service they offer. Mariah wants to capitalize on these assets and educate her own generation on the importance and the difference of having a trusted family jeweler.